“There was a clear need to get the structure and rules for customer contracts in order to see how discounts affect our profitability.”
”Capacent did a good job analyzing the dynamics of the market and getting the team committed. Practical advice and a can-do mentality was crucial for success.”
Managing customer profitability relies on fact based and transparent understanding of your customer profit drivers. When your organisation is aligned on where and how you make money, it allows you to focus your improvement efforts on where it counts.
With new pricing and discount models, you can better capture customer willingness to pay, accelerate growth, and direct demand towards a more profitable business.
With visibility to cost drivers you can work to find new ways to package, sell, deliver, and service your customer with more focused cost to serve.
Your pricing decisions have far reaching impacts. With the right understanding and dynamic tools, your sales organization is better equipped to argue your prices and offering. Combined with a clear understanding of your profit drivers, you can secure recurring profitability optimization with both price and volume.
Read more about our Changemakers toolbox, project framework, and pricing on How we work -page:
Nordic management consulting company with offices in Stockholm, Helsinki, Gothenburg and Malmö. Our consultants have a wide competence base, working with Nordic as well as global assignments
